Companies with a marketplace are like the host of a good party: on the one hand, they ensure that every supplier that uses their platform shines and connects with users in the most effective way possible. At the same time, the marketplace makes sure that the people who come in as clients have a memorable experience.
In the end, everyone must be satisfied, and this is only possible through a well-designed seller center.
In other articles, we have talked about how banks have fascinating advantages when creating a marketplace. Still, today we will focus on one of the central aspects of the success of a marketplace: taking care of the suppliers' experience through a seller center.
What are seller centers, and why are they essential for the success of a marketplace?
A seller center is an interface with which marketplace suppliers interact.
In addition to providing data so that the companies that participate in it can refine their strategies, a marketplace must be able to provide its allies with a frictionless experience. This is so they can enjoy a relatively simple process when it comes to taking advantage of all the benefits of using a marketplace as a showcase for their products.
What should a supplier expect from a seller center?
The process of joining a marketplace should be simple and allow suppliers to easily self-manage their offers and products.
Below, we show some benefits suppliers can expect from a seller center. Still, if you want to know a concrete case in which different technological tools are applied to create this type of platform, we invite you to review the experience we had with Grupo Éxito's seller center.
That said, let's review some of how a good seller center should positively impact the suppliers of a marketplace:
1. The seller center unlocks the power of data analytics.
Ideally, a seller center should give suppliers an exceptional window into who is consuming their products. Providing access to data, such as the age and location of customers, is critical for suppliers participating in a marketplace to identify trends and strengthen their offering and aspects such as delivery logistics.
2. Smart control of prices
Imagine that a competitor lowers its prices. Wouldn't it be very convenient if the platform you offer your products allowed you to identify that change and lower your prices automatically? Well, that is one of the automation alternatives a seller center can offer.
Additionally, as we said before, the platform for suppliers of a marketplace should allow you to adjust the price of the products in an easy and efficient way.
3.Seller centers facilitate inventory management
A seller center can also be a great ally in managing your inventories. Through detailed reports that take little time to be ready, suppliers can quickly identify the behavior of their products and determine the necessary actions if, for example, there is a peak in demand or if, on the contrary, there is a product that needs to be adjusted.
4. Boost your sales on a reputable platform
Most companies that offer a marketplace have a significant reputation and reach. Their brands have many years in the market and are easily recognized by the public. Still, this confidence also has to do with the selection criteria guaranteeing the quality of the products we buy through their platforms.
This does not mean that if a company seeks to put its products in a marketplace, the process it faces must be complex and delayed.
On the contrary, one of the consequences of designing a good seller center is that the onboarding process is much easier for suppliers, so they can start enjoying a powerful commercial window in an agile way and without headaches.
If you are looking for such a solution, you can start a conversation with us at this link.
